Five essential onboarding tactics for complex products [Product Management – Inside Intercom]
The ideal onboarding experience is an easy and frictionless path to finding value. Consumer products perfected this by building onboardin...Read More
Showing posts with label Product Management – Inside Intercom. Show all posts
Showing posts with label Product Management – Inside Intercom. Show all posts
Embracing complexity: designing our Custom Bot builder [Product Management – Inside Intercom]
For product teams, complexity is a dirty word – it’s the anti-goal. You can call it “flexibility” to make it sound better, but it raises t...Read More
Strategy over speed: How video games prepared me for life as a product manager [Product Management – Inside Intercom]
Growing up, I was surrounded by video games. In my house, we had the NES, Nintendo 64, Game Boy and a bunch of PC games. I would play vide...Read More
Optimizely’s Claire Vo on the power of product experimentation [Product Management – Inside Intercom]
If you ask Claire Vo to describe product managers with one adjective, it’s greedy. It’s a term that Claire, VP of Product Management at ...Read More
Making things people want [Product Management – Inside Intercom]
The problems people encounter in their lives rarely change from generation to generation. The products they hire to solve these problems c...Read More
Builder beware: marketing tension in product-first companies [Product Management – Inside Intercom]
One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. We continue to repeat that mantra to o...Read More
Builder beware: marketing tension in product-first companies [Product Management – Inside Intercom]
One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. We continue to repeat that mantra to o...Read More
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