Beyond Buzzwords: The Business of Human Centricity [ CMSWire.com - All News]
Companies and executives everywhere are talking about artificial intelligence (AI), machine learning, customer experience, design thinkin...Read More
New GV partner Terri Burns has a simple investment thesis: Gen Z [TechCrunch]
In 2015, then-Twitter product manager Terri Burns penned a piece about staying optimistic despite the sexism and racism that exists expa...Read More
Walmart’s new test stores will experiment with AR, mobile, revamped checkout and more [TechCrunch]
Walmart over the years has been working to turn its physical retail stores into online fulfillment centers , and now, with its latest set...Read More
What Can Social Listening Do to Improve CX? [ CMSWire.com - All News]
Social listening is the process of monitoring social media channels for mentions of a brand, competitors, a product, service, or keyword....Read More
What it Takes to Deliver Data-Driven Customer Service [ CMSWire.com - All News]
“I’m sorry, Dave, I’m afraid I can’t do that.” – HAL 9000 Customer service is the support offered to customers both before and after the...Read More
Pulumi raises $37.5M Series B for its cloud engineering platform [TechCrunch]
Seattle-based Pulumi , one of the newer startups in the ”infrastructure-as-code” space, today announced that it has raised a $37.5 millio...Read More
That dreadful VPN might finally be dead thanks to Twingate, a new startup built by Dropbox alums [TechCrunch]
VPNs, or virtual private networks, are a mainstay of corporate network security (and also consumers trying to stream Netflix while pretend...Read More
Launch next-level networking with CrunchMatch at our TC Sessions: Space event [TechCrunch]
TC Sessions: Space 2020 , our first space technology event, launches December 16-17 and you won’t want to miss our virtual conference focu...Read More
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