Beyond Buzzwords: The Business of Human Centricity [ CMSWire.com - All News]

Companies and executives everywhere are talking about artificial intelligence (AI), machine learning, customer experience, design thinking and more. This is a good start. But if they use these technologies simply as bolt-ons to existing processes or as marketing buzzwords, businesses will miss an enormous opportunity.

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Source: CMSWire.com - All News https://www.cmswire.com/digital-experience/beyond-buzzwords-the-business-of-human-centricity/?utm_source=cmswire.com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss