Customer Obsession Defines Amazon and Digital [CMSWire - All News]

To stay relevant in the digital landscape, organizations must develop an obsessive customer focus. In the US, more stores are likely to close in 2017 than during the height of the great recession in 2008. Those retailers who have committed to digital are not finding it easy either.
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source: CMSWire.com - All News http://ift.tt/2q6E3kb