Creating a Feature Request Process for B2B Product and Customer Success Teams [Mind the Product]
In many organizations, product leaders have a constant stream of tasks coming in from customer-facing teams. Feature requests, bug fixes – all of them urgent. It can take years to master the practice of finding a healthy balance somewhere between allowing these non stop requests to dictate your product roadmap, and ignoring them altogether. Good prioritization [...]
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Source: Mind the Product https://www.mindtheproduct.com/creating-a-feature-request-process-for-b2b-product-and-customer-success-teams/
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