Here’s the Missing Piece to the Customer Experience Conversation [ CMSWire.com - All News]
Welcome to the experience economy, where experience is the product. Brand perception and longevity take a backseat as customers make purc...Read More
How startups can leverage elastic services for cost optimization [TechCrunch]
Joey Lei Contributor Share on Twitter Joey Lei is director of service management at Synoptek , a global systems integrator and m...Read More
Monthly Members Roundup – May [Mind the Product]
These first four weeks of Mind the Product Membership have gone by in a flash and, if you signed up already, we hope you’re enjoying the e...Read More
Designing and Using Your Product Leadership Scorecard by Ross Webb [Mind the Product]
In this MTP Engage Manchester talk, Ross Webb reveals some simple techniques that can be applied to help us communicate and develop much m...Read More
From Airline to Super App – The Journey of AirAsia [Mind the Product]
Alfonso Fiore, Head of Product for packages at AirAsia, explains how teams might go about entering the super app race, by sharing how his ...Read More
Creating a Feature Request Process for B2B Product and Customer Success Teams [Mind the Product]
In many organizations, product leaders have a constant stream of tasks coming in from customer-facing teams. Feature requests, bug fixes –...Read More
NPS Alone is a Vanity Metric. Go Further. [280 Group]
Net Promoter Score is an important political number, but it’s a method of measuring customer sentiment that falls on a flat scale. Over 15...Read More
Product Information Management Is Painful Without a Single Source of Truth [ CMSWire.com - All News]
Many B2B technology marketers dub their platform a “single source of truth. Continue reading... Source: CMSWire.com - All News https://...Read More
Stories from the ProductTank Community – London Special [Mind the Product]
It goes without saying that ProductTank London community is very special to all of us at Mind the Product. Members of the community form t...Read More
A Decade in Product – a Retrospective [Mind the Product]
This year doesn’t just mark the start of a new decade, but also the 10th anniversary of the first ever #ProductTank (and my 20th as a Prod...Read More
World Product Day Special – 10 Years of ProductTank, Arne Kittler & Selena Hadzibabic on The Product Experience [Mind the Product]
The story of the first ProductTank – held in the back room of a London pub, arranged by Martin Eriksson, attended by a handful of people –...Read More
248 Scaling Operations is Product Management [ This is Product Management]
Jackson Broadbent, Director of Product at DealCloud, shares how to successfully transition from an individual contributor to a product leade...Read More
Priorities for Prioritization [Mind the Product]
Prioritization techniques such as RICE, MoSCoW and Value versus Effort are not complicated in theory but in practice, most Product Manager...Read More
“On the Box Thinking” to Build a Better MVP [280 Group]
If you can’t clearly identify what will ultimately make your product sell BEFORE you build it, you won’t build what will sell. Before t...Read More
Book Excerpt: What Do We Do Now? By Randy Silver [Mind the Product]
As the COVID-19 crisis began hitting home, a lot of the conversations I had with product people started to take the same tone. It quickly ...Read More
It’s Memorial Day – Take The Week Off! [The Accidental Product Manager]
If There’s A Parade, Then It Must Be Memorial Day! In the U.S. it’s the week of the Memorial Day holiday (on Monday). Since a lot of yo...Read More
What Qualities Make a Product Great? [Mind the Product]
What are the qualities that make up a great product? It pays to analyse them and consider how they all work together to make a product suc...Read More
The Dreaded ‘R’s: Refactor, Re-write, Re-build by Sally Brogan [Mind the Product]
Does plaster fall off the walls every time you paint your house? Do you have to walk through the kitchen to get to the shower? Do you have...Read More
How to Price Your Product in a Startup [Mind the Product]
I’m sure you’ve heard about strategic or value-based pricing, where price is determined according to the value it creates for the customer...Read More
A Guide to Unlocking Growth with Optimized Pricing [Mind the Product]
In this guide, Patrick Campbell, Co-Founder and CEO of ProfitWell, explains the basics of pricing your product and provides the key steps ...Read More
MTP Leader Panel: Leading Product in Uncertain Times [Mind the Product]
Smack bang in the middle of the COVID crisis, it seemed only right that our first MTP Leader panel should tackle something currently at th...Read More
Growth as a Product Person [Mind the Product]
In February 2015, a small group of enthusiastic Auckland-based product managers got together to hold the very first Product Management Auc...Read More
Making Decisions That Scale – Julia Whitney on The Product Experience [Mind the Product]
In previous roles, Julia Whitney led teams at WGBH and the BBC, so she’s familiar with rooms full of people in meetings where decisions no...Read More
Skills to Make Working With Engineers Easier [Mind the Product]
I believe that product managers should take the time to discuss new product hypotheses and planned features with the engineers they work w...Read More
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