Conversations, Conflict and Leadership – Roman Pichler on The Product Experience [Mind the Product]

Throughout their careers, whatever question either Lily or Randy has had, Roman Pichler’s probably had some great advice on the topic! A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management.

Quote of the Episode

A successful outcome for a negotiation is finding a solution that is mutually agreeable and sustainable and addresses the needs of the two parties. Models like the Behavioural Change Stairway model or the model that was developed at Harvard, they both assume that negotiation isn’t a fight where we try and win and get the better of the other person, but it’s really a conversation… and it requires the willingness of both parties to open up. 

Listen if you’d like to learn more about

• How to be a good leader
• Creating goals and objectives
• Component teams vs Feature teams
• How to deal with conflict and build trust
• Being empathetic

Links mentioned in this episode

• Follow Roman on LinkedIn and Twitter, or check out his website and blog
• Roman’s site also has a ton of incredibly useful tools – Randy’s favourite is the Decision-Making chart
• Roman’s new book is How to Lead in Product Management
• The FBI’s Behavioural Change Stairway model
• Project Aristotle Google re: Work feature
• Patrick Lencioni’s book,  The 5 Dysfunctions of a Team
• Chris Voss’ book, Never Split the Difference: Negotiating as if Your Life Depended on It
• Who is Rambo?

Hosts

The Product Experience is hosted by Lily Smith and Randy Silver.

Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol and Bath.

A recovering music journalist and editor, Randy has been working as an interactive producer and product manager across the US and UK for nearly 20 years. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community. Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) and at conferences across the US and Europe.

Music

Our theme music is from Hamburg-based Pau, featuring ProductTank Hamburg’s own Arne Kittler on bass. Listen to more on their Facebook page

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Source: Mind the Product https://www.mindtheproduct.com/conversations-conflict-and-leadership-roman-pichler-on-the-product-experience/