The Rules of Social Marketing Success: Relationships and Trust [CMSWire.com - All News]

When Facebook and Twitter arrived on the scene in the mid-2000s, people soon started using them to share opinions, complaints and ideas — sometimes aimed at the companies they did business with.  Brands have been playing catch up ever since.

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Source: CMSWire.com - All News http://ift.tt/2qszAMr