Is SAP Empathy Promise Enough to Regain Customer Trust? [CMSWire.com - All News]
SAP needs to turn its customer empathy promise into action if it wants to regain customer trust. Jarret Pazahanick, SAP/SuccessFactors consultant, SAP mentor alumni and managing partner of Houston-based EIC Experts, shared those thoughts with CMSWire on the heels of the SAPPHIRE NOW conference last week.
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