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Hack Customer Churn for Continued Business Growth [CMSWire.com - All News]

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Hack Customer Churn for Continued Business Growth

You’ve probably seen the visual metaphor of the iceberg a hundred times or more. But there’s a reason it’s a reliable trope: it’s efficient shorthand for expressing a fundamental truth about how we evaluate complex systems and risks.

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Source: CMSWire.com - All News http://ift.tt/2pPsvBw

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