3 Skills for an ACE ScrumMaster [Scrum Alliance RSS Feed]

For some of my teams, when we hold a retrospective, I display the Retrospective Prime Directive to remind them about the mindset from which we are approaching our discussion:

Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.

While looking at this statement one day, it struck me that this sentiment applies to more than just a retrospective. A key role for the ScrumMaster, in conjunction with the line manager, is the pastoral care of the members of the team. As a ScrumMaster, I must unconditionally support my team members. This does not mean that I agree with everything that they do or support any kind of behavior they might display, but it means that I unconditionally support them to grow and develop as people and professionals. Everyone makes mistakes (especially me!) and everyone has room for improvement, but I have to truly believe that everyone does the best job they can, given what they know, and their skills and abilities at that time.

- See more at: https://www.scrumalliance.org/community/articles/2017/april/3-skills-for-an-ace-scrummaster?feed=articles#sthash.0uvP7fRj.dpuf

Source: Scrum Alliance RSS Feed http://ift.tt/2oX1lLy April 24, 2017 at 01:51AM